Evaluation of patient satisfaction with the day surgical services in an Irish teaching hospital
نویسندگان
چکیده
Methods The study design was a survey, utilizing a phone questionnaire. 70 consecutively presenting patients undergoing 15 day surgery procedures in an Irish teaching hospital were invited to participate. Data collection was completed between June and July 2011. The survey evaluated 57 aspects of the DS process. Patients were asked to rate their level of satisfaction using a 5-point LIKERT scale ranging from 1-very dissatisfied to 5-very satisfied.
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